This Privacy Policy describes how www.makechocolates.com (operated by Mangharam Chocolate Solutions) collects, uses, and shares information you provide through our website. This policy applies solely to information collected by this website.
It will inform you of the following:
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What personally identifiable information is collected through the website, how it is used, and with whom it may be shared.
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What choices you have regarding the use of your data.
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The security procedures in place to protect the misuse of your information.
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How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide—such as through contact forms, product inquiries, newsletter sign-ups, or during purchases.
We do not sell or rent your personal information to anyone.
We use your information to:
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Respond to your inquiries or requests.
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Process and fulfill orders for machines, molds, or ingredients.
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Improve our website and product offerings.
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Communicate with you about product updates, promotions, and support (unless you opt out).
We may share your information with trusted third parties only as needed to complete your request—for example, to ship an order or process a payment securely.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following by contacting us at info@makechocolates.com:
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See what data we have about you, if any.
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Change or correct any data we have.
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Request us to delete your data.
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Express any concern about our use of your data.
Security
We take precautions to protect your information.
When you submit sensitive information (such as credit card details), it is encrypted and transmitted to us securely using HTTPS. You can verify this by looking for a lock icon in your browser address bar.
Offline, your information is protected as well. Only employees who need access for customer service or billing are allowed access to personally identifiable information. Data is stored securely.
Registration
If you register for an account or submit a form, we may ask for your name, email address, business name, or phone number. This information helps us provide tailored support or inform you about relevant products like chocolate tempering machines, enrobers, or training programs.
Orders
When placing an order, you’ll be required to provide contact and billing information. This includes your name, shipping address, and payment details. This data is used solely to fulfil your order and for related communication.
Cookies
We use cookies to enhance your browsing experience and understand how visitors use our site. Cookies help:
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Save your preferences for future visits
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Improve performance and usability
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Analyse user behaviour (via tools like Google Analytics)
You can disable cookies through your browser settings at any time.
Links
This website may contain links to external sites (e.g., YouTube, Instagram, or third-party product pages). We are not responsible for the privacy practices or content of these external sites. Please read their privacy policies if you choose to visit them.
Surveys & Contests
From time to time, we may run surveys or contests. Participation is voluntary. You may be asked to provide contact information (such as name or shipping address) and demographic information (such as your role in the food industry). This data is used to improve our offerings and notify winners.
Changes to This Policy
We may update this policy occasionally. If we make significant changes, we’ll notify you by updating the effective date above and/or through email if you’re subscribed.
Contact Us
If you feel that we are not abiding by this privacy policy or have any questions, please contact us immediately at:
Email: info@makechocolates.com
Phone: +91 80-41105608
Address: No: 14, 1st Floor, I Park,100Ft KIADB Road, 2nd Phase, Peenya Industrial Area,
Bangalore - 560058, India.
